ΟΡΟΙ ΧΡΗΣΗΣ PARENTSY

Τελευταία ενημέρωση: 10 August 2026 Έκδοση: 1.4

1. Provider and scope

1.1 The provider of Parentsy and the contracting party for its use is:

Parentsy group ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.

ΑΛΕΞΑΝΔΡΟΥΠΟΛΕΩΣ 20 11527 ΑΘΗΝΑΙΩΝ Ελλάδα

G.E.MI. No.: 193668503000 VAT No.: 803279075 Tax Office: KEFODE Email: contact@parentsy.app

referred to below as "Parentsy", "we", "us" or "our".

1.2 These Όροι Χρήσης apply to the Parentsy mobile app for iOS and Android and to technically necessary web interfaces, in particular those used for sign-in, legal notices, support and account deletion.

1.3 The Πολιτική Απορρήτου separately explains how personal data is processed. It does not itself constitute consent to data processing. Consent for optional analytics, diagnostics, location or advertising functions is obtained separately where required.

1.4 Where the app is obtained through an app store, the terms of the relevant app-store operator also apply. Those terms do not create a contract between the Χρήστης and the app-store operator for the Parentsy services.

1.5 Parentsy may offer the service in Ελλάδα, Germany, other Member States of the European Union or European Economic Area and, where legally and technically provided for, in additional countries. Mere technical availability does not mean that every function is offered or lawful in every country. Parentsy may limit, adapt or disable functions by region. Mandatory local rights remain unaffected.

1.6 Parentsy may provide these Όροι Χρήσης in several languages. As a rule, the version displayed to and accepted by the Χρήστης when the contract is concluded applies. Mandatory transparency and consumer-protection requirements remain unaffected.

1.7 The present Όροι Χρήσης constitute a binding contract containing all the terms and conditions governing the relationship between Parentsy and you (hereinafter the "Χρήστης," "you," "your") regarding your use of the app and of the services provided. You are kindly advised to read carefully these Όροι Χρήσης, as well as the Πολιτική Απορρήτου and the Κανόνες Κοινότητας, before you begin any use of the app. Your account creation and your use of Parentsy's services implies your unconditional acceptance of these Όροι Χρήσης, the Πολιτική Απορρήτου and the Κανόνες Κοινότητας, as in effect from time to time.

2. Definitions

2.1 "Χρήστης" means a guest or registered individual who uses Parentsy.

2.2 "Επισκέπτης" means an unregistered individual for whom Parentsy may provide a technical guest session to read suitable app-public content without an age check.

2.3 "Λογαριασμός" means a registered Parentsy Χρήστης account.

2.4 "Περιεχόμενο" includes, in particular, profiles, posts, comments, images, messages, Community and Room content, polls, events, reports and feedback.

2.5 "App-public content" means content that a Χρήστης makes available to the audience "everyone" or under a comparable in-app visibility setting. Such content may be read in the Parentsy app by technical guest sessions and registered Χρήστες without a preceding age check. At launch, it is not made available as a public SEO website for search engines.

2.6 "Safe Spaces" means Communities or Περιεχόμενο protected for a specified audience, access to which is restricted according to published access rules and certain profile information.

2.7 "Organize Rooms" or "Rooms" means access-restricted organisational spaces for members, including threads, messages, polls, pins and events.

3. Minimum age and eligible Χρήστες

3.1 Suitable app-public content may be read without registration and without an age check. Parentsy is not designed specifically for children and does not provide child Λογαριασμόςs.

3.2 Registered Λογαριασμόςs and interactive functions are reserved for individuals who are at least 18 years old and who are legally permitted under the law applicable to them to use the service and enter into the Χρήστης contract.

3.3 Immediately next to an action that may create a new registered Λογαριασμός or convert a guest session into such an Λογαριασμός, the Χρήστης is clearly informed that, by successfully completing creation of the Λογαριασμός, they confirm that they are at least 18 years old. The 18+ confirmation is made through the clearly explained account-creation action itself; no separate checkbox is used.

3.4 The confirmation under section 3.3 is a self-declaration and not verified proof of age or identity. For this launch requirement, Parentsy does not request a date of birth, a copy of an identity document, biometric age estimation or an age token from an external provider.

3.5 Individuals under 18 may not create a registered Λογαριασμός or use registration-only or interactive functions, including posting, commenting, joining or creating Communities, Safe Spaces, Rooms, direct messages, Parent Discovery, events or reporting through an Λογαριασμός. Suitable app-public content may nevertheless be available without registration.

3.6 Where Parentsy has specific and reasonable indications that a registered Λογαριασμός belongs to an individual under 18, Parentsy may temporarily restrict the Λογαριασμός, request clarification or a renewed self-declaration, and suspend or delete the Λογαριασμός where necessary and legally permitted.

3.7 Parentsy may be used in particular by parents, expectant parents, foster parents, step-parents and other caregivers.

3.8 Anyone who submits data about children or other individuals must be legally entitled to do so and must give particular consideration to their rights, safety and interests, as per the applicable data protection laws.

4. Επισκέπτης use, registration and conclusion of the contract

4.1 Suitable app-public content may be read as a Επισκέπτης without registration and without an age confirmation. To provide a stable and secure Επισκέπτης experience, Parentsy may store a random identifier on the device and create a technical guest session or Επισκέπτης Λογαριασμός in the backend.

4.2 A Χρήστης contract for Επισκέπτης functions is concluded when Parentsy clearly draws attention to these Terms before Επισκέπτης use begins, makes them reasonably accessible, and the Χρήστης then begins Επισκέπτης use. Traditional registration is not required for Επισκέπτης use.

4.3 A registered Λογαριασμός is generally required for interactions such as following or creating Communities, posting, commenting, bookmarking, receiving personalised recommendations, using Safe Spaces, Rooms, direct messages, Parent Discovery or reporting functions.

4.4 Registration may be offered in particular through passwordless email sign-in, Google Sign-In or Sign in with Apple. Available sign-in methods may vary depending on platform and app version.

4.10 Basic use of Parentsy is currently free of charge. For any paid functions or subscriptions introduced later, the price, scope of service, term, cancellation arrangements and any additional terms will be shown separately before purchase.

4.11 There is no entitlement to registration or activation of a particular function unless a refusal would violate mandatory law.

5. Scope of service and Parentsy's role

5.1 Parentsy is a community, communication, discovery and organisation platform. Parentsy enables in particular:

a) reading, creating and commenting on Community Περιεχόμενο within the app; b) following and, where enabled, creating Communities; c) using audience-protected Safe Spaces; d) using private Organize Rooms, direct messages, polls and events; and e) optionally discovering other parents and caregivers based on profile details they have chosen to share.

5.2 Parentsy is generally not the author or provider of Χρήστης Περιεχόμενο. Χρήστης Περιεχόμενο reflects the views and information of the relevant Χρήστες.

5.3 Parentsy is not a medical, psychological, therapeutic, legal, tax, educational or other professional advisory service. Χρήστης Περιεχόμενο is not a substitute for individual advice from appropriately qualified professionals.

5.4 Parentsy must not be used for acute medical, psychological or other emergencies. Χρήστες must contact the competent emergency, crisis or professional services directly.

5.5 Unless expressly stated otherwise in a specific case, Parentsy is not the organiser, carrier, childcare provider, insurer, employer or contracting party for meetings, carpools, events or other arrangements between Χρήστες.

5.6 Feature flags, test phases or regional restrictions may mean that functions are available only to certain Χρήστες, platforms, languages or regions.

6. Χρήστης Λογαριασμός and Λογαριασμός security

6.1 Χρήστες must provide accurate and up-to-date information during registration and use. Pseudonyms or nicknames are permitted provided they do not impersonate another individual or organisation.

6.2 Χρήστες must notify Parentsy without undue delay at contact@parentsy.app in case any of their personal information used during registration has changed.

6.3 Χρήστες must protect sign-in methods, email access, Magic Links and devices against unauthorised access. Λογαριασμόςs may not be sold, rented, transferred or permanently made available to third parties.

6.4 Χρήστες must notify Parentsy without undue delay at contact@parentsy.app if they suspect unauthorised access to their Λογαριασμός.

6.5 Χρήστες are responsible for activities they perform, or authorise another person to perform, through their Λογαριασμός. Liability for acts of third parties is governed only by applicable law and does not arise where the Χρήστης is not responsible for the misuse.

6.6 To protect an Λογαριασμός, Parentsy may require a fresh sign-in, email confirmation or another reasonable security check.

7. Visibility of public and protected Περιεχόμενο

7.1 Before publishing, Χρήστες must check the displayed audience and visibility setting. Labels may include, in particular, "everyone", "Moms", "Dads", Community members, Room members or direct-message participants.

7.2 App-public Περιεχόμενο may be read by technical Επισκέπτης sessions and registered Χρήστες without a preceding age check, displayed with the Χρήστης's display name or nickname and Community association, recommended within the app, copied by other Χρήστες, captured by screenshot or shared outside Parentsy.

7.3 Safe-Space Περιεχόμενο, private Room Περιεχόμενο and direct messages are not intentionally included in app-public feeds. Technical or human errors may nevertheless occur; Χρήστες may request correction or review.

7.4 Parentsy cannot guarantee absolute confidentiality even in access-restricted areas. Authorised members can read, copy, photograph, screenshot or disclose Περιεχόμενο in breach of the rules. Χρήστες must therefore not submit or share with other Χρήστες information whose disclosure would create an unreasonable risk for themselves, a child or another person, including but not limited to photos or other sensitive data of their children.

7.5 Direct messages and Room Περιεχόμενο are not end-to-end encrypted unless the app expressly states otherwise. Parentsy and its infrastructure providers must be able to process these contents technically; authorised moderators may review reported or safety-relevant content to the extent necessary.

8. Communities, Safe Spaces, Rooms and administrators

8.1 Χρήστες may create or manage Communities and Rooms where the relevant function is enabled. Creators and administrators do not act as representatives or employees of Parentsy.

8.2 Community and Room administrators must comply with these Terms, Community rules and applicable law. They must not misuse access or moderation powers, intimidate reporters or publish confidential moderation information.

8.3 Safe Spaces may restrict access according to voluntarily provided profile characteristics and published access rules. Admission does not confirm a member's identity, parenthood, personal characteristics or safety.

8.4 Invitation links and codes for private Rooms may be shared only with intended participants. Parentsy may revoke invitations that have expired, are misused or present a security risk.

8.5 Parentsy may review, reverse or supplement decisions of Community or Room administrators, in particular where there are safety risks, legal violations, conflicts of interest or breaches of these Terms.

8.6 If an administrator is suspended, removed or inactive, Parentsy may temporarily take over management, appoint another suitable administrator, or close the Community or Room where necessary for safety and functionality.

9. Rights in Χρήστης Περιεχόμενο

9.1 Χρήστες retain their rights in the Περιεχόμενο they create.

9.2 By uploading or submitting Περιεχόμενο, the Χρήστης grants Parentsy a non-exclusive, royalty-free, worldwide right, limited to the period during which the Περιεχόμενο is provided, to use the Περιεχόμενο to the extent necessary to operate Parentsy, including the right to:

a) store, reproduce and technically process it; b) convert it into suitable formats and display sizes; c) display and transmit it to the selected audience; d) have it processed by necessary processors; e) review it for legal and rule violations, moderate it, block it or redact it; and f) for app-public Περιεχόμενο, make it available in in-app feeds, search results, recommendations and app or deep-link previews in accordance with the selected visibility.

9.3 The licence does not include use of private Περιεχόμενο for external advertising, public marketing campaigns or the training of general-purpose AI models unless the Χρήστης has separately and voluntarily consented or another clear legal basis applies.

9.4 Parentsy may grant necessary technical rights or involve service providers only to the extent required for hosting, transmission, security, moderation, support and publication selected by the Χρήστης.

9.5 The licence generally ends automatically when the Περιεχόμενο is effectively deleted. This does not apply to:

a) backup copies until the documented backup cycles expire; b) evidence preservation and retention required by law, legal claims or security incidents; c) Περιεχόμενο that has already been anonymised and no longer relates to an identifiable person; and d) screenshots, quotations, forwarded messages or other copies made by Χρήστες or third parties over which Parentsy has no controlling influence.

9.6 The Χρήστης warrants that they have the necessary rights and authority to use and publish the Περιεχόμενο and that the Περιεχόμενο does not infringe third-party rights. This applies in particular to photographs, names, personal data and Περιεχόμενο concerning children.

9.7 For presentation, security or moderation reasons, Parentsy may shorten or format Περιεχόμενο, attach warnings, remove it from search or recommendation surfaces or limit its reach. Outside necessary moderation or safety measures, Parentsy will not deliberately distort the meaning of Περιεχόμενο.

10. Community and conduct rules

10.1 Χρήστες must act respectfully, truthfully and responsibly.

10.2 In particular, Περιεχόμενο or conduct is prohibited if it:

a) is unlawful or encourages criminal conduct; b) depicts, promotes, normalises or facilitates the sexual abuse or exploitation of children; c) is intended for grooming, sextortion, sexual contact with minors or obtaining intimate Περιεχόμενο from minors; d) contains threats of violence, stalking, blackmail, coercion or specific endangerment; e) harasses, bullies or humiliates others, or attacks them with hatred based on protected characteristics; f) discloses private addresses, real-time locations, telephone numbers, access credentials or other non-public information without authorisation; g) impersonates another person or organisation, or falsely claims qualifications or authority; h) is fraudulent, misleading, manipulative or constitutes a scam; i) includes spam, unauthorised advertising, chain messages, coordinated manipulation or artificial interactions; j) uses malware, phishing, unauthorised scraping, bots, automated bulk requests or circumvention of security measures; k) infringes copyright, trade mark, personality, data-protection or other third-party rights; l) presents dangerous medical or health misinformation as established professional instruction; m) promotes self-harm, suicide or eating disorders in an instructional, glorifying or exploitative manner; n) contains pornographic or clearly sexual Περιεχόμενο, unless exceptionally permitted in an objective health or parenting context and not harmful to minors; o) circumvents moderation measures, restrictions, access rules or security mechanisms; or p) breaches additional rules displayed in the relevant Community or function.

10.3 Objective discussions about pregnancy, childbirth, breastfeeding, health, sexuality education or comparable parenting topics are not prohibited merely because of their subject matter. They must nevertheless be respectful, lawful, non-exploitative and appropriately labelled.

10.4 Χρήστες may not publish data or images of another person's child without the required authority. Even where authorised, identifying details should be reduced to what is necessary.

10.5 Χρήστες may not knowingly misuse reporting or complaint functions, submit reports at scale in bad faith or make false allegations.

11. Special rules for the protection of children

11.1 Parentsy is intended for adults but may process Περιεχόμενο concerning children. Protecting children is therefore a particular priority.

11.2 Χρήστες must not publish, especially publicly or to a wider audience than necessary:

a) children's full names; b) exact dates of birth; c) residential addresses; d) specific school, nursery, class or group details; e) regular pick-up, travel or care times; f) real-time locations; g) access codes or emergency information; h) intimate, degrading or safety-endangering images; or i) health or family data where disclosure is not necessary and lawful.

11.3 More generally, we encourage caution before sharing any photo of a child, even where this is permitted. Photos can reveal more than intended -- faces, school uniforms, house numbers, street signs or other recognisable locations -- and, once shared, other users in that space may save, screenshot or forward them, including in access-restricted areas such as Safe Spaces, Rooms or direct messages (see section 2.3). Where possible, consider cropping or blurring identifying details, avoiding images that reveal a child's school, routine or exact location, and sharing only with audiences you trust. The app will show a reminder of this kind when you attach a photo in Communities, Rooms or chats.

11.4 A nickname, broad age or developmental stage, or approximate region should be used where this achieves the purpose.

11.5 Where there are specific indications of child abuse, grooming, human trafficking, abduction, acute violence or another threat to life or safety, Parentsy may preserve Περιεχόμενο, immediately restrict Λογαριασμόςs and notify competent authorities where legally required or permitted.

11.6 Suspected cases may be reported in the app or to contact@parentsy.app with the subject line "Ασφάλεια Παιδιών". Where there is immediate danger, contact the local emergency service or competent authority first.

12. Parent Discovery and approximate location

12.1 Where Parent Discovery is enabled, Parentsy may suggest other registered Χρήστες based on profile information they have chosen to share. Factors may include approximate location area, interests, languages, voluntary contact preferences, derived family stages, profile completeness and approximate recent activity.

12.2 Χρήστες determine through available visibility settings whether they appear in Parent Discovery and which approximate information is shown to other Χρήστες.

12.3 Parentsy does not display a precise home address and generally stores only an approximate area for this function. Χρήστες must not publish unnecessary full private addresses, children's daily routes or other high-risk location information in profiles, posts or messages.

12.4 Suggestions and distance information are technical estimates. They are not identity, safety, suitability or trust checks.

13. Rooms, direct messages, events and in-person meetings

13.1 Rooms, direct messages, polls and events support communication and organisation between Χρήστες. Parentsy does not generally review every message or plan.

13.2 Χρήστες are responsible for admitting only authorised individuals to Rooms and sharing sensitive information only with the necessary audience.

13.3 For carpools, the individuals involved must themselves verify, in particular, identity, driving licence, vehicle condition, insurance, required child-restraint systems, pick-up authority and emergency contacts. Parentsy is not legally required to and does not perform these checks.

13.4 For playdates, childcare situations or other meetings, Χρήστες must decide for themselves whether a person and environment are suitable. A profile, Community status or match does not replace personal checks or any required consent of persons with parental responsibility and Parentsy does not assume any such role or responsibility.

13.5 Χρήστες may not register another person for an event, present them as a participant or share their contact details without their consent.

13.6 Push or in-app notifications may be delayed or fail. They must not be used as the sole means of communication for emergencies, last-minute pick-up changes or other safety-critical matters.

14. Recommendations, ranking and automated systems

14.1 Parentsy may sort, recommend and assign Περιεχόμενο or Χρήστες to suitable Communities automatically or according to rules. Signals may include voluntarily selected interests, joined Communities, approximate location, language, recency, general interactions, profile completeness and the audience selected by the Χρήστης.

14.2 Parentsy may identify similar posts, assess Περιεχόμενο for assignment to multiple Communities, calculate technical counters and generate indicators for moderation priorities.

14.3 Automated systems do not make credit, insurance, payment, employment or government identity decisions. Moderation-relevant results may be subject to human review.

14.4 Where available in the app, Χρήστες may change personalisation settings or select a less personalised or chronological feed.

14.5 Parentsy will not use automated systems in a way that uses special categories of personal data from Safe Spaces, Rooms or direct messages for personalised advertising.

15. Reporting illegal or rule-violating Περιεχόμενο

15.1 Χρήστες and other individuals may report Περιεχόμενο, Χρήστες, Communities, Rooms or messages through the in-app reporting function or by contacting contact@parentsy.app. The aforementioned electronic address is designated as the point of contact for any authority, committee, or board, as well as for Χρήστες, in accordance with Articles 11 and 12 of Regulation (EU) 2022/2065 ("Digital Services Act").

15.2 A report concerning allegedly illegal Περιεχόμενο should, where possible, include:

a) a reasoned explanation of why the specific Περιεχόμενο is considered unlawful; b) the exact location, URL, Περιεχόμενο ID or another clear identifier; c) the reporting person's name and email address, except where an anonymous report is legally permitted and reasonably possible; and d) a statement that the information is accurate and complete to the best of the reporting person's knowledge.

15.3 Parentsy acknowledges receipt of electronic reports where contact information is available and provides information about the decision and available remedies.

15.4 For Community reports, the reporter's identity may be visible only to platform administrators. Under the current security design, Community administrators receive only a redacted subset without the reporter's identity or free-text report description, where any disclosure is made at all.

15.5 Knowingly false, abusive or mass reporting may result in restrictions after a prior warning. Immediate action may be required in cases of acute danger or serious abuse.

16. Moderation, restrictions and complaints

16.1 Parentsy may review Περιεχόμενο and Λογαριασμόςs under applicable law, these Terms, Community rules, security requirements and specific reports.

16.2 Measures may include in particular:

a) warnings or requests for correction; b) limiting visibility or recommendation; c) removal from in-app feeds, search surfaces or recommendations; d) temporary withholding for review; e) blocking or removing individual Περιεχόμενο; f) restricting messaging, posting or administrator functions; g) removal from Communities or Rooms; h) temporary Λογαριασμός suspension; and i) permanent termination of the Λογαριασμός.

16.3 Parentsy may combine automated preliminary review with human review. Material use of automated means will be stated in the reasons where legally required and where this does not compromise security measures.

16.4 Affected Χρήστες generally receive clear and specific reasons describing, in particular, the nature, scope, duration and principal basis of the measure and the available complaint options. Reasons may be limited or deferred where required by law, necessary to protect third-party rights, or necessary to protect an ongoing investigation or specific safety interests.

16.5 Complaints against moderation decisions may be submitted free of charge within six months of notice of the decision to contact@parentsy.app. Complaints are reviewed promptly, diligently, without discrimination and without arbitrariness. A final complaint decision is not made solely by automated means.

16.6 Where legally applicable, Parentsy also provides information about certified out-of-court dispute-settlement bodies under the Digital Services Act. The right to bring a matter before courts or authorities remains unaffected.

16.7 Where a suspected criminal offence threatens a person's life or safety, Parentsy may provide available relevant information to competent law-enforcement or judicial authorities.

16.8 Parentsy is not required to monitor all Χρήστης Περιεχόμενο generally before publication. Knowledge of specific legal violations is handled in accordance with applicable law.

18. Rights in Parentsy

18.1 The software, design, database structure, trade marks, logos, texts and other Περιεχόμενο provided by Parentsy are protected by law. Rights in open-source components are governed by the licences identified for those components.

18.2 For the duration of the use of Parentsy's app and services, Parentsy grants Χρήστες a personal, non-exclusive, non-transferable and revocable right to use the app and services as intended.

18.3 In particular, the following are prohibited:

a) reverse engineering except where mandatorily permitted by law;

b) circumvention of technical safeguards;

c) automated scraping or systematic extraction of databases;

d) resale or unauthorised commercial exploitation of the services;

e) use of Parentsy to develop abusive databases concerning Χρήστες, children, locations or trust signals and

f) encouragement or assistance to any third party to proceed with any of the above prohibited actions

19. Availability, maintenance and updates

19.1 Parentsy seeks to provide reasonable availability but does not guarantee uninterrupted or error-free access unless mandatory law provides otherwise.

19.2 Temporary restrictions may arise in particular from maintenance, security measures, network or third-party failures, force majeure or necessary product changes.

19.3 During the contract term, Parentsy provides updates required by law, including security updates. Χρήστες must install offered updates within a reasonable period where they have been informed of their availability and the consequences of not installing them.

19.4 Beta, test or preview functions may be incomplete, changed or discontinued. They will be identified accordingly.

19.5 Parentsy is not a general backup service. Χρήστες should additionally safeguard important information of their own where lawful and necessary.

20. Changes to the service

20.1 The Περιεχόμενο of the app and Parentsy's services are provided to Χρήστες on an "as is" basis. Parentsy reserves the right, at any time, to modify, add to, remove, or otherwise alter the structure, Περιεχόμενο, functionalities, and services provided, without prior notice and without giving rise to any claim on the part of the Χρήστης.

20.2 Parentsy may develop or change the service for valid reasons, in particular:

a) to comply with legal or regulatory requirements; b) to close security vulnerabilities or prevent abuse; c) to adapt to technical, platform or app-store requirements; d) to improve performance, accessibility or interoperability; e) to introduce, change or discontinue little-used functions; and f) to adapt to changed Χρήστης numbers or economically reasonable operating conditions.

20.3 Changes will not result in additional charges unless the Χρήστης separately agrees to them.

20.4 In most cases, changes will be communicated clearly and understandably. Where a change negatively affects access or use to more than a minor extent, Parentsy will inform Χρήστες in good time on a durable medium of the nature and timing of the change and of any statutory right to terminate the contract free of charge, unless a statutory exception applies.

20.5 Mandatory rights relating to changes to digital products remain unaffected.

21. Termination, Λογαριασμός suspension and Λογαριασμός deletion

21.1 Χρήστες may terminate the contract at any time without notice and initiate Λογαριασμός deletion in the Λογαριασμός settings. The external Λογαριασμός-deletion page linked in the app and app-store listings, as well as privacy@parentsy.app, are also available.

21.2 Λογαριασμός deletion may require recent re-authentication to prevent unauthorised deletion.

21.3 Λογαριασμός deletion removes in particular the app-visible profile projection, certain Λογαριασμός data, memberships, likes, bookmarks, notification tokens and Χρήστης-related files. Author fields in posts, comments, Room Περιεχόμενο and direct messages may be anonymised so that conversation histories remain understandable for other participants.

21.4 The text of Περιεχόμενο already sent or published is not automatically deleted in every case. Χρήστες should, where possible, delete Περιεχόμενο that must be removed completely before deleting the Λογαριασμός, or submit a specific deletion request. Statutory erasure rights remain unaffected.

21.5 Reporting, moderation, security, support and legal records may be retained after Λογαριασμός deletion for the purposes and periods set out in the Πολιτική Απορρήτου.

21.6 Messages already delivered and screenshots, quotations or copies made by other Χρήστες may remain outside Parentsy's control after Περιεχόμενο or an Λογαριασμός has been removed. Parentsy is not required to and cannot in every case compel independent third parties to delete their copies.

21.7 Parentsy may terminate the contract on reasonable notice where the service is discontinued as a whole or another objective reason exists. Special cancellation provisions for any ongoing paid service take precedence.

21.8 In the event of serious or repeated violations, specific security threats, fraudulent use, circumvention of restrictions or legal requirements, Parentsy may temporarily or permanently restrict functions or the Λογαριασμός. A warning will be given beforehand where appropriate. The rights to reasons and complaint under section 16 remain unaffected.

22. Statutory conformity rights and liability

22.1 You understand and accept that Parentsy only provides an app for the connection of individual Χρήστες interested in parenthood, the facilitation of their communication and the creation of relevant Communities.

22.2 Χρήστες are entirely free and solely responsible to decide whether to enroll in a Community, Safe Space and/or Room, whether to interact with another Χρήστης, meet in person, arrange carpools etc.

22.3 Statutory conformity and warranty rights for digital products and services apply.

22.4 Parentsy has unlimited liability:

a) for intent and gross negligence; b) for culpable injury to life, body or health; c) under mandatory product-liability law; d) to the extent of an expressly assumed guarantee; and e) in any other case of mandatory statutory liability.

22.5 In the case of a slightly negligent breach of an essential contractual obligation, liability is limited to the type of damage foreseeable when the contract was concluded. Essential contractual obligations are those whose performance is necessary for proper performance of the contract and on whose fulfilment Χρήστες may regularly rely.

22.6 Otherwise, liability for slight negligence is excluded to the extent permitted by law.

22.7 The above limitations apply correspondingly in favour of Parentsy's legal representatives, employees and agents.

22.8 Parentsy does not guarantee the accuracy, completeness, currency, safety or suitability of Χρήστης Περιεχόμενο, profile information, Χρήστης recommendations or meetings organised by Χρήστες. Statutory duties to assess, respond and accept liability remain unaffected.

22.9 Parentsy is liable for loss of data only in accordance with the above principles. Where the Χρήστης could reasonably have reduced the loss through their own backup, liability is limited to the typical cost of restoration.

23. Δικαίωμα υπαναχώρησης

23.1 Χρήστες may have a statutory right of withdrawal for services or products purchased through the app. The withdrawal instructions and model withdrawal form are attached as Annex 2.

23.2 The statutory right of withdrawal is in addition to the right to terminate the free Parentsy Λογαριασμός at any time under section 21.

23.3 Withdrawal may be declared by email or letter. Where mandatory law additionally requires an electronic withdrawal function, it will be provided before the relevant offer is made.

23.4 By way of exception to the right of withdrawal provided for under applicable law, the Χρήστης acknowledges and accepts that, where the service provided through the app has been fully performed before the expiry of the withdrawal period, the right of withdrawal is lost once such performance is complete, provided that: (a) the Χρήστης has given prior express consent to the commencement of performance before the expiry of the withdrawal period, and (b) the Χρήστης has acknowledged that, upon full performance of the service, the right of withdrawal will be lost.

24. Consumer dispute resolution

24.1 Parentsy seeks first to resolve consumer complaints amicably through support at contact@parentsy.app.

24.2 Parentsy does not currently make a general voluntary commitment to participate in proceedings before a particular consumer alternative-dispute-resolution body. Where Parentsy is required by mandatory law to participate in a particular procedure, or agrees to participate in an individual case, we will inform the affected Χρήστης of the competent body and procedure.

24.3 Consumers may independently contact consumer or alternative-dispute-resolution bodies competent under the law of their country of residence. In Ελλάδα, the Hellenic Consumer Ombudsman may in particular be a possible contact point where it has jurisdiction.

24.4 Where applicable, information about out-of-court dispute settlement certified under the Digital Services Act for moderation decisions will be provided in the relevant decision, independently of the above.

24.5 The former European Online Dispute Resolution platform is not listed as a contact route because it has been discontinued.

25. Governing law and jurisdiction

25.1 These Terms are governed by the law of the Hellenic Republic of Ελλάδα, excluding the United Nations Convention on Contracts for the International Sale of Goods, unless mandatory law provides otherwise.

25.2 For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the country of their habitual residence that would apply in the absence of the choice. In particular, mandatory consumer rights in Germany and other target countries remain unaffected.

25.3 Statutory places of jurisdiction apply to consumers. These Terms do not require consumers to bring claims exclusively in Ελλάδα where mandatory law provides another jurisdiction.

25.4 Where the Χρήστης acts in the course of business and a jurisdiction agreement is legally permitted, the exclusive place of jurisdiction is Athens, Ελλάδα.

25.5 Mandatory public-law, data-protection and platform-law provisions of the country in which Parentsy offers or targets its services remain unaffected.

26. Changes to these Όροι Χρήσης

26.1 Parentsy may amend these Terms where there is an objective reason, in particular due to changes in law, regulatory requirements, new functions, security requirements or the need to close a regulatory gap.

26.2 Amendments must not unreasonably alter the contractual balance to the Χρήστης's detriment.

26.3 Parentsy will provide clear and timely notice of material amendments, generally at least 30 days before they take effect, on a durable medium. A shorter period is permitted where an immediate amendment is required by law or necessary to address a specific security threat.

26.4 Where express consent is required, the amendment becomes part of the contract only after consent. Otherwise, the Χρήστης may terminate before it takes effect. Mandatory rights remain unaffected.

27. Final provisions and contact

27.1 Individual agreements take precedence over these Όροι Χρήσης.

27.2 If a provision is wholly or partly invalid, the remaining provisions remain in effect. The statutory rules apply in place of the invalid provision. This does not permit reduction or automatic replacement to the detriment of consumers merely to preserve validity.

27.3 Legally significant communications may be sent to the email address stored in the Λογαριασμός. Χρήστες must keep that address up to date.

27.4 Contact:

Γενική υποστήριξη and Λογαριασμός security: contact@parentsy.app

Reports of illegal Περιεχόμενο / Digital Services Act: contact@parentsy.app, subject "Illegal Περιεχόμενο / DSA"

Complaints against moderation decisions: contact@parentsy.app, subject "Moderation Appeal"

Child safety: contact@parentsy.app, subject "Ασφάλεια Παιδιών"

Προστασία δεδομένων: privacy@parentsy.app

Postal address: ΑΛΕΞΑΝΔΡΟΥΠΟΛΕΩΣ 20, 11527 ΑΘΗΝΑΙΩΝ, Ελλάδα

27.5 Where a legally required single point of contact or separate electronic reporting function is established, the contact details published there also apply.

ANNEX 1 -- COMMUNITY AND CHILD-SAFETY STANDARDS

1. Our safety principle

Parentsy is intended to enable respectful discussion among adults about parenting and caregiving. Περιεχόμενο or conduct that endangers, exploits, harasses or deceives children or other individuals is not tolerated.

2. Zero tolerance for child sexual abuse

The following are prohibited in particular:

child sexual-abuse material or links to such material;

grooming or sexual contact-seeking involving minors;

requests to create or share intimate images of minors;

sextortion, trading or exchanging such Περιεχόμενο;

sexualisation or exploitative depiction of children; and

attempts to contact minors through Parentsy or move them to other services.

Parentsy may immediately block such Περιεχόμενο, preserve evidence in a legally compliant manner and notify competent bodies.

3. Protection of identifying data concerning children

Do not publish children's full names, exact dates of birth, residential addresses, real-time locations, school or class details, regular routes, pick-up times, access codes or intimate health information unless the information is strictly necessary and its disclosure is lawful.

4. Reports

Use the in-app reporting function or contact contact@parentsy.app with the subject "Ασφάλεια Παιδιών". In an immediate emergency, contact the local emergency service or police.

5. Meetings and carpools

A match or profile is not a safety check. Verify identity, consent, insurance, driving licence, child-restraint system and meeting place yourself. Share sensitive information only when necessary and appropriate.

6. Enforcement

Measures may include a warning, Περιεχόμενο removal, reach limitation, function restriction, Λογαριασμός suspension, permanent exclusion and, where necessary, reporting to authorities. Affected Χρήστες generally receive reasons and a complaint route.

ANNEX 2 -- WITHDRAWAL INSTRUCTIONS

Δικαίωμα υπαναχώρησης

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at:

Parentsy group ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε. ΑΛΕΞΑΝΔΡΟΥΠΟΛΕΩΣ 20 11527 ΑΘΗΝΑΙΩΝ Ελλάδα G.E.MI. No.: 193668503000 VAT No.: 803279075 Email: contact@parentsy.app

by means of an unequivocal statement, for example by email or letter, of your decision to withdraw from this contract. You may use the model withdrawal form below, but its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we will end access to the Parentsy services that require registration. As basic use is free of charge, there are generally no payments to reimburse.

Personal data and Χρήστης Περιεχόμενο are handled in accordance with applicable law and the Πολιτική Απορρήτου. Legally permitted retention, Περιεχόμενο that has already been anonymised and copies held independently by third parties remain unaffected.

Υπόδειγμα δήλωσης υπαναχώρησης

To:

Parentsy group ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε. ΑΛΕΞΑΝΔΡΟΥΠΟΛΕΩΣ 20 11527 ΑΘΗΝΑΙΩΝ Ελλάδα G.E.MI. No.: 193668503000 VAT No.: 803279075 Email: contact@parentsy.app

I hereby withdraw from the contract I concluded for the use of Parentsy.

Name:

Email address used for the Λογαριασμός:

Date on which the contract was concluded:

Date:

Signature, only if submitted on paper: